Terms and Conditions

Welcome to DHTattoo.co.nz! These Terms and Conditions (“Terms”) govern your use of our website and the purchase of any products or services from us. By accessing or using our website and making any purchases, you agree to be bound by these Terms, our Privacy Policy, and our Return Policy. Please read them carefully.

1. Definitions

1.1. “We,” “us,” “our” refers to DHTattoo.co.nz.

1.2. “You,” “your,” “customer,” “user” refers to the individual or entity accessing or using our website and purchasing products or services from us.

1.3. Website” refers to https://dhtattoo.co.nz/.

1.4. “Products” refers to the tattoo supplies, merchandise, and any other goods offered for sale on our website.

1.5. “Services” refers to any services provided by us through the website (e.g., online support, information).

2. Eligibility

2.1. By using our website and placing an order, you confirm that you are at least 18 years of age and have the legal capacity to enter into a binding contract in New Zealand.

3. Products and Services

3.1. We strive to ensure that all product descriptions, images, and prices displayed on our website are accurate. However, we do not guarantee that they are error-free, complete, or current. Colours may vary slightly due to monitor settings.

3.2. All prices are in New Zealand Dollars (NZD) and include Goods and Services Tax (GST) where applicable.

3.3. Product availability is subject to change without notice. We reserve the right to limit the quantity of products we supply.

4. Ordering and Payment

4.1. To place an order, follow the instructions on our website. Your order constitutes an offer to purchase a product or service.

4.2. We will send you an order confirmation email once your order has been successfully placed. This email does not signify our acceptance of your order; it is a confirmation that we have received it.

4.3. We accept payment via Visa, Mastercard, Afterpay. All payments are processed securely. We do not store your full payment card details.

4.4. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product descriptions, or issues with payment. If we cancel your order after you have been charged, we will issue a full refund.

5. Shipping and Delivery

5.1. We aim to process and dispatch orders promptly. Estimated delivery times are provided as a guide only and are subject to change. We are not responsible for delays caused by third-party shipping carriers.

5.2. Shipping costs will be calculated and displayed at checkout.

5.3. For international orders (if applicable), you are responsible for any customs duties, taxes, or import fees levied by your country.

5.4. Risk of loss and title for items purchased from us pass to you upon our delivery to the carrier. Please inspect your order upon receipt and report any damage or discrepancies within 7 business days.

6. Returns, Refunds, and Cancellations

6.1. Our Return Policy, which forms part of these Terms, outlines the conditions and process for returns, refunds, and exchanges. Please refer to our dedicated Return Policy page for full details.

6.2. Your rights under the Consumer Guarantees Act 1993 (CGA) and the Fair Trading Act 1986 (FTA) are not limited by these Terms or our Return Policy.

7. Intellectual Property

7.1. All content on this website, including text, graphics, logos, images, product designs, and software, is the property of DHTattoo.co.nz or its content suppliers and is protected by New Zealand and international copyright laws.

7.2. You may not reproduce, distribute, modify, display, or create derivative works from any part of this website without our prior written consent.

8. User Conduct

8.1. You agree to use our website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the website.

8.2. Prohibited conduct includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within our website.

9. Disclaimer of Warranties and Limitation of Liability

9.1. Our website and all products and services provided through it are provided on an “as is” and “as available” basis. We make no representations or warranties of any kind, express or implied, as to the operation of the website or the information, content, materials, or products included on this website.

9.2. To the fullest extent permissible by applicable New Zealand law, we disclaim all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose.

9.3. We will not be liable for any damages of any kind arising from the use of this website or from any products purchased from this website, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.

9.4. Nothing in these Terms shall limit or exclude our liability for death or personal injury caused by our negligence, or for fraud or fraudulent misrepresentation, or any other liability which cannot be excluded or limited under New Zealand law, including the Consumer Guarantees Act 1993 and the Fair Trading Act 1986.

10. Privacy

10.1. Your privacy is important to us. Our Privacy Policy explains how we collect, use, store, and protect your personal information. By using our website, you consent to our collection and use of your personal information as described in our Privacy Policy.

11. Governing Law and Dispute Resolution

11.1. These Terms are governed by and construed in accordance with the laws of New Zealand.

11.2. Any dispute arising out of or in connection with these Terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of New Zealand. We encourage you to contact us directly to resolve any concerns before resorting to formal legal action.

12. Changes to Terms

12.1. We reserve the right to update, change, or replace any part of these Terms at any time by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website following the posting of any changes constitutes acceptance of those changes.

13. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Email: dreamhandstattoostudio@gmail.com

Phone: +64 22 3482 880

Address: 17 Anzac Avenue, Auckland CBD, Auckland 1010, New Zealand